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Migration
Agents_
- Do
I need to use a migration agent to help with my application?
You are not required, by law, to use a migration agent
to help with your application. The Department provides
a series of booklets that are designed to assist people
who wish to apply for migration or temporary residence
visas. The booklets include application forms and
are available online or from any regional office of
the department. However, in the event that you may
wish to seek help, a list of registered migration
agents is available from the Migration Agents Registration
Authority (MARA). Under law, a person providing immigration
assistance in Australia must be registered. You can
contact the MARA at PO BOX Q1551, QVB, NSW, 1230 Australia,
Tel: (02) 9229 5446, Fax: (02) 9299 8448 or visit
their website at
www.themara.com.au.
- How
much will the services of a migration agent cost?
There is no statutory scale of fees. However, a migration
agent is expected to set and charge a fee that is
reasonable in the
circumstances of the case. A migration agent must
before starting work for a client, give the client:
an estimate of fees and charges for each hour or each
service; and estimate of the time likely to be
taken in performing a service; written confirmation
of the terms of the service to be rendered; and written
notice of any material change to the estimated cost
of providing a service and the total likely cost
because of the change. A migration agent should
if possible also obtain written acceptance by the
client of the terms of the work to be done.You can
obtain more information from the Migration Agents
Registration Authority (MARA) Code of Conduct
available on the MARA website at www.themara.com.au.
- How
do I compliment/complain about a migration agent?
- You can write a
letter or fill in a complaint form. Complaint forms
are available from any regional office of the Department
or may be obtained by contacting the MARA or from
their website.
- You can contact
the Migration Agents Registration Authority (MARA)
at:PO Box Q1551, QVB, NSW 1230, Australia, Tel: (02)
9229 5446, Fax: (02) 9299 8448,or visit the website
at www themara.com.au.
- Who
can be a migration agent?
Anyone who uses knowledge of migration procedures
to offer advice or assistance to a person wishing
to obtain a visa to enter or remain in Australia must
register as an agent with Migration Agents Registration
Authority (MARA). This includes:lawyers; people
who work for voluntary organisations and provide their
advice free of charge; giving assistance to people
who are nominating or sponsoring prospective visa
applicants. There are penalties ranging up to
ten years imprisonment for people who practice in
Australia as unregistered agents. Prospective agents
are required to meet entry standards to gain registration
and to abide by the Code of Conduct, which is contained
in the Migration Agents Regulations.
To be registered as a migration agent, you must: be
over 18 years of age; be an Australian citizen
or a permanent resident or eligible new Zealand
citizen; be a person of integrity or be otherwise
a fit and proper person; hold a degree in law
(as prescribed by the Migration Agents Regulations 1998)
conferred by an Australian tertiary institution; or be
admitted as a barrister or solicitor to the High Court
of Australia or the Supreme Court of a State
or Territory; or possess a sound knowledge of
migration law and procedure. (Sound knowledge
can be demonstrated by a pass in the examination conducted
by the MIA or successful completion of a course
of study in migration law and procedures that
is recognised by MARA.)
In addition:
anyone who wishes to register as a migration agent
must publish a notice of intention to register in
certain daily newspapers; and all agents who wish
to continue practicing are required to meet continuing
professional development criteria
- What
is the role of the Migration Agents Registration Authority
(MARA)?
MARA undertakes a range of functions: processing applications
for initial registration and renewal of registration
of people providing immigration assistance; administering
an enhanced complaints handling mechanism, including
discretionary referral to mediation of parties to
a complaint; and imposing disciplinary sanctions
on migration agents for unethical practice, including
enhanced powers to allow for the discretionary referral
of complaints to the relevant professional bodies
of agents who are also lawyers.
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